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Re: How and When Do I receive my Unlocked Sheet
PostPosted:Thu Aug 24, 2017 12:57 pm
by dlreyesiii@gmail.com
I have also paid $39 and have not received my unlocked version
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Fri Aug 25, 2017 9:32 pm
by DashboardWidgets
Hi
dlreyesiii@gmail.com
We received your PayPal payment four days ago and the unlocked version of the excel dashboard was sent to you the same day. Please note that we always send the unlocked dashboard to the email address that has paid for dashboard and is associated with the PayPal transaction (i.e. in this case you appear to have two email addresses and the unlocked dashboard has been sent to your Yahoo account).
Please also note that as a commercial license holder you can download the latest version of unlocked dashboard along with all of the unlocked examples any time from the commercial license holders download area that appears at the bottom of the forum board index (you need to be logged in).
Sorry for these problems and please let us know if you require any further support with your Excel dashboard project.
DashboardWidgets
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Mon Aug 28, 2017 1:09 am
by Rainbowman
I have paid my $39 (re: PayPal transaction: 75R10074M18356808).. when can I expect my unlocked spreadhseets?
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Mon Aug 28, 2017 7:30 pm
by DashboardWidgets
Dear Rainbowman
Your order was received late last night and we emailed you the unlocked excel dashboard widgets spreadsheet first thing this morning.
Sorry for the delay - as specified in the previous posts we work in a different time zone and need to verify each Paypal purchase manually before we email the file to you directly.
Please feel free to ask for any support that you need with your projects in this forum.
Warm regards.
DashboardWidgets
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Thu Sep 28, 2017 8:04 pm
by Eri
I also bought the unlock version and paid $39 dollar (PayPal transaction: 7UH68556S4781562R) but have not received the file yet. Could you kindly advise me when I can expect to receive it. Thanks
Kind regards,
Eri
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Fri Sep 29, 2017 12:47 am
by gbrown
Same here. Paid yesterday @ 7:30 am EST and still no unlocked sheet. Receipt No: 2468-2453-0778-4738
Please advise if this was sent already. I have checked junk and quarantine folders.
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Fri Sep 29, 2017 8:49 pm
by DashboardWidgets
Dear Eri and GBrown
We emailed you the unlocked excel dashboard widgets spreadsheet a few minutes ago.
Sorry for the delay - we work in a different time zone and need to verify each Paypal purchase manually before we email the file to you directly.
Please do let us know if the dashboard has not arrived.
Also, please feel free to ask for any support that you need with your projects in this forum.
Warm regards.
DashboardWidgets
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Thu Nov 23, 2017 3:43 pm
by djhesh
Hello
I am having the same concern. paid the money for licence copy but nothing is sent to me yet + no one getting back to my emails .....
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Thu Nov 23, 2017 6:20 pm
by DashboardWidgets
Hi djhesh
According to our records we are up to date with dispatching of all purchases of the unlocked ExcelDashboardWidgets spreadsheet.
Can we trouble you to check the email account linked to your PayPal purchase. Also, please feel free to send your PayPal receipt to sales[at]exceldashboardwidgets.com.
Apologies for these delays.
Regards
DashboardWidgets
Re: How and When Do I receive my Unlocked Sheet
PostPosted:Fri Nov 24, 2017 3:05 pm
by djhesh
paypal id:
austrindian@gmail.com
transaction id: Unique Transaction ID 4R461769SA110922Y
Can this please be sent to me at
djhesh@icloud.com ASAP?